This privacy policy governs how Dubai Rent a Car collects, processes and utilizes the data provided by the customers to operate the car rental business. While visiting the website, you have to agree to the terms of this policy. Dubai Rent a Car reserves the right to update and replace this policy anytime without any prior notice.
Information
Anonymous Information
When any user opens our website, we collect anonymous information that helps us to improve our business. We get to know about the user. The data not specify the user or how they work with third party it includes
- Browser name
- Length of the visit of the website
- IP address
- Device name
- The operating system of the device
Personal information
We collect or receive personal information to operate the car rental service. This information is required when you order our service. Dubai Rent a Car needs the personal details including:
- Name
- Phone number
- Credit card details
- Delivery address
- Legal documents
Without this information, we are unable to operate the business. Our operational features bound us to ask for the personal data.
Credit card details
A credit card is a reliable source of payment for online booking. Dubai Rent a Car uses a third-party gateway to integrate the credit card system. Once you pay for car booking, the payment and card details are by the third party. However, we make sure that your credit card details are secure.
- Third- party payment processors will never share your card details
- We take multiple steps to ensure that payment processing is 100% secure
- Dubai Rent a Car is not responsible for any loss data or card details if you connected to a third party directly without involving Dubai Rent a Car.
How do we secure your data?
Dubai Rent a Car takes some digital and physical steps to ensure that your data and personal information is 100% protected from the hackers. We assure that we never sell or make copies of data and keep it confidential.
How we process the customers information
- Phone number: the phone number is used to contact the user at the time of delivery
- Name: name is a reference for the user
- Address: address is needed to deliver the vehicle to the location
- Email: is used to send promotions and news letter to the users
- Credit card: the credit card details process the booking payment
- Legal documents: the demand for legal documents is important for Dubai Rent a Car to proceed the service
Cookies information
Dubai Rent a Car uses cookies to identify the users and give them customized suggestions based on their activities.
- The cookies help the website to keep filters saved. Even if the visitor reloads the website. It helps the users to not set the sections again and again.
- It helps to track the activities of customers on the internet. We can show suggested cars and services based on users’ activities.
- The cookies are also used to help us improve our business. We can keep an eye on marketing strategies and type of audience.
- The website is available to all ages without any geographical restrictions. However, users over 21 years are only allowed to access the service.
Disclosure of user data
In some cases, we have to disclose the user information to third parties due to legal issues or to provide service to the customer.
- We have to disclose the users information to third parties including customer support companies, delivery services and tracking companies
- Upon law full request, Dubai Rent a Car is bound to disclose the user data to legal department such as Intelligence agencies, court, police and other legal departments in UAE
- The company can also disclose the data for marketing and research purpose
- We can disclose the data to police or legal agencies in the scam scenario by the customer.
Change in privacy policy
Dubai Rent a Car holds the right to instantly change the partial or whole privacy policy without prior notice to the customers.
