General guidelines and information
- The hirer acknowledges that the car has been delivered In good working condition. You must agree to return the vehicle to the company in the same condition at the end of the Rental period including all accessories
- Dubai Rent a Car reserve the right to recall the car at any time if terms and conditions are violated
- Dubai Rent a Car is not responsible for any laws of personal belongings
- Company have right to change its terms and condition without prior notice
Graphical limits
- Card rented from Dubai Rent a Car only drive with in the UAE.
Mileage allowance
- The daily mileage limit is 200km. Exceeding the limit will be charged at AED 0.50 per km.
- The monthly mileage limit is 4500 km. Exceeding this limit will be charged at AED 0.50 per km.
Fuel policy
- The renter must return the car with the same fuel level as well rented. Fuel charges will be applied if the fuel level is lower.
Rental period and returned policy
- The rental charges are calculated on 24-hour basis.
- The company offers a 2-hour grace period for returning the vehicle. Any delay beyond 2 hours will be calculated in a full- day rental charge.
- The last check in time in Dubai is 6:00 PM. No check-ins are allowed on public holidays or Fridays.
- Pick up delivery in Dubai, the hirer has to inform Dubai Rent a Car at least 4 hours before.
- For other Emirates, 24 hour notice is needed.
Damage
- The hirer is responsible to keep the vehicle proper. Make sure that no damage or tempering occurs
- A good standard of cleanliness should be maintained in the car
- The hirer is responsible for all repairing course during the rental period
- Third-party repair services are not allowed as it can result in penalties
- In case of accident or damage, the hirer must contact to police and Dubai Rent a Car for a police report
Payment and other charges
- A security deposit of AED 1500 is needed. It will be held for 30 days to cover any Salik charges or fines
- Deposit amount varies depending on the category of vehicle
- Charge of AED 5.is applied per crossing, however the rates are subjected to change
- All fine occurred during the rental period is the responsibility of driver
- Acknowledgement of each fine will be in cure a service charge of AED 20 with 10% of the fine
- 5% VAT is applicable on all service charges
- An additional driver will be added for AED 100
Service maintenance
- All our rental fees included periodic services. The first service is required at 1000 kms and subsequent services after every 10,000km
- The hirer is responsible to report when the service is due for any damage
- The hirer is responsible for tired punctures
- Must follow the Dubai Rent a Cars instructions for repairing
- Any unauthorized repair will result in penalty
Insurance
- All the vehicles rented are insured for driving within the UAE
- If no CDW insurance is purchased and the vehicle is damaged. The hirer have to pay 20% of the total vehicles purchase price (if less than 12 months old) or 15%( (if over 1 year old)
- A police report is compulsory for any damage, otherwise the hirer will have to bear the full repairing cost
- Our insurance does not cover damage to wheel caps, windshields, tools, tyres and wheels
Legal issues
- The hirer must be at least 21 years old
- Insurance covers 80% for drivers age between 21 to 25
- In case of vehicle impoundment, the hirer has to cover the impound fees and laws of rental charges.
- The hirer is responsible to ensure that the car is parked securely
- Lost keys will be charged for minimum AED 1500
- Parking fines are the responsibility of hirer along with the administrative fee
Cookie policy
- Dubai Rent a Car uses cookies to enhance the overall user experience. By using the official website, the hirer agrees to all cookie policies.
Online booking
- Dubai Rent a Car offers the vehicle options based on the clients criteria.
- A confirmation email will be sent after the complete booking process
- Payment is made by using credit cards, debit cards and Maestro
- The deposit will be refunded within 30 days of returning the car
Contact Dubai Rent a Car for additional queries and information